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Have a question or need a hand with your order? Reach out and our team will get back to you as soon as possible.

Frequently Asked

Common questions

How do I track my order?

Once your order is confirmed, you will receive updates via email. You can also check your order status by logging into your account and visiting the order history section.

What are your delivery areas?

Grocart currently delivers in Sudbury and Timmins. We are continuously expanding — stay tuned for updates on new service areas.

How do I update or cancel my order?

Orders can be modified or cancelled within a short window after placement. Please contact us immediately at info@grocartinc.ca with your order details and we will do our best to assist you.

I have a problem with my account. What should I do?

For login issues, password resets, or any account-related concerns, please email us at grocartinc@gmail.com and we will help you get back on track.